About Us

Welcome to the official website of softelivo
(hereinafter referred to as “we”, “us”, “our”, or “the website”).

This page is intended to introduce our online store, how it operates, and the services we provide to our customers in Australia.

About softelivo

softelivo is an online retail platform dedicated to offering products through e-commerce.

We provide customers with a reliable, secure, and convenient online shopping environment, allowing them to browse products, place orders, and manage purchases efficiently.

Our goal is to deliver a smooth and transparent shopping experience while complying with applicable Australian laws and consumer protection standards.

Website Features

On our website, customers can:

• Browse available products and view detailed product descriptions

• Make secure online purchases

• Track the status of their orders

• Contact customer support for assistance with orders or website-related inquiries

All transactions are processed directly through our website using secure systems designed to protect personal and payment information.

Our Commitment

We are committed to providing a clear, efficient, and user-friendly online experience.

From browsing products to completing an order, we aim to ensure that every step of the purchasing process is simple, structured, and secure.

Customer satisfaction, transparency, and compliance with Australian consumer regulations are at the core of our operations.

Contact Information

If you have any questions or require assistance regarding the use of our website, please contact us:

Address: 532 BONDS ST, GEORGETOWN, SC 29440-3266, US
Customer Service Phone: +1 (803) 380-6524
Customer Service Email: customer@softelivo.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (AEST)